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About Us — Renewed Life Coaching & Counselling
About Us

Nice to
meet you.

Welcome to Renewed Life — a relationship-focused coaching and counselling practice founded by Toby and Sussan.

Our work is centred on helping individuals and couples strengthen connection, heal past experiences, and build healthier, more secure relationships.

Together we bring over a decade of combined experience in counselling and coaching, with a shared commitment to understanding how emotional patterns, life experiences, and the nervous system shape the way people show up in relationships. Our approach is grounded, practical, and compassionate — combining structured therapeutic frameworks with trauma-informed care.

Toby and Sussan, founders of Renewed Life Coaching & Counselling
Toby & Sussan
Founders · Coaches & Counsellors
“

Meaningful change happens when people feel safe, understood, and supported.

Every session is personalised, intentional, and focused on real-world application — helping clients move beyond insight into lasting relational change. We create a supportive, respectful environment where you feel heard, valued, and emotionally safe, equipping you with the tools to make sustainable changes in your relationships and daily life.

Mentorship

Guided by world-class coaches.

Alongside their studies in counselling and social science, Toby and Sussan have had the privilege of being mentored by some of the most respected names in the personal development world.

Joel Brown
Kate Gray
Jeffrey Slayter
Nash Mackay

These mentors have shared stages with luminaries such as Tony Robbins, Sir Richard Branson, Dr John Demartini, Tim Ferriss and Frank Kern. The insights and techniques drawn from these coaching legends have shaped our unique approach — blending proven strategies with heartfelt empathy to deliver transformative results.

Our Method

The frameworks behind the work.

We specialise in helping individuals and couples build emotional capacity, resilience, and healthier relational patterns. Each framework is applied to the unique dynamics of your relationship.

01

BTR Framework

Designed for those navigating low confidence, the BTR Framework equips you with tools to move through awkward silences and sustain conversation with ease — so connection feels natural, even in uncertain moments.

02

VAK Goal Framework

VAK supports goal-setting by engaging the nervous system through visual, auditory, and kinesthetic pathways — deepening comprehension and making the path to your objectives far more effective.

03

5F Framework

The 5F Framework invites a fresh perspective — helping you see people and situations differently. By gently disconnecting from past experiences, it opens space for personal growth and a renewed understanding of the present.

04

Forgiveness Framework

A series of therapeutic tasks designed to help you release emotional trauma stored in the body. Through structured, guided exercises, you navigate your emotional journey toward genuine healing and forgiveness.

Education

How we know what we know.

Our studies, qualifications, and lived professional experience.

Toby Zappia
Certified Influential Coach
Addicted2Success Academy
1:1 coached by world-class coaches — Joel Brown, Nash Mackay, Kate Gray & Jeffrey Slayter
Melbourne College of Natural Medicine
Diploma of Holistic Counselling & Psychology
Uniting — Mental Health & Youth
Senior Drug & Alcohol Counsellor
Life Without Barriers
Youth Residential Care
North Richmond Community Health
Harm Reduction Practitioner
Sussan Zappia
Certified Influential Coach
Addicted2Success Academy
1:1 coached by world-class coaches — Joel Brown, Nash Mackay, Kate Gray & Jeffrey Slayter
RMIT University
Bachelor Degree in Social Science
RMIT University
Diploma in Alcohol & Other Drugs

Have any questions?

If you'd like to know more about any of our programs, or simply see whether we're the right fit, we'd love to hear from you.

Contact Us (03) 9088 0895
Find Us
570 St Kilda Road, Level 7
Melbourne, Victoria 3000
(03) 9088 0895
By Appointment
Monday – Saturday
Online & In-Person
Accredited & Trusted
ACA — Australian Counselling Association
Verified by Psychology Today
AfterPay available